Collaboration vs. Dealing with Difficult Colleagues: Assessing, Understanding and Improving Teamwork in a Work Setting

Health Care Workforce Resilience is a monthly webinar series developed and led by renowned health care workforce resilience expert Dr. Bryan Sexton, an associate professor and director of the Patient Safety Center for the Duke University Health System. He offers a dose of resilience in the form of continuing education that is engaging, evidence-based and relevant to all members of the health care team. With each month focused on a unique topic as well as practical and easy-to-implement tools and when combined with other local activities, these webinars are an ongoing meaningful resource for health care professionals.

This month’s webinar is held on Tuesday, September 10, 2019 from 2:00-3:00 pm CST presented by J. Bryan Sexton, PhD who will be exploring Collaboration vs Dealing with Difficult Colleagues: Assessing, Understanding and Improving Teamwork in a Work Setting Near You. This session guides you through the prevalence and severity of disruptive behavior, as well as its correlation and consequences. Institutional and individual strategies for dealing with difficult colleagues are discussed. 

At work, where we spend ~50% of our waking hours, we can be caught off guard by conflict because we work side by side with people we either don’t know or are just getting to know. Add in the intensity of working in health care and you have the possibility for contentious interactions. Because many of us may have had an interaction with a coworker or manager, sometime in our professional career, that was challenging or unpleasant, this presentation as well as information on our blog are timely.

On the Wellness Options at Work blog, we created a program called Building Supportive Relationships, which investigates relationships and offers tool for understanding and improving connections. In addition to the information presented by Duke, we invite you to look at our course lessons to gain a greater understanding of and improve your knowledge about working place interactions.

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